The COVID-19 pandemic has triggered far-reaching changes in our lives. The economic shockwaves are yet to subside. Across the world, industries have been under severe duress, their growth strategies stymied, their resiliency tested. Financial institutions have been grappling with their unique challenges. The restraints on customers’ in-person access to services…

As clichéd as it may sound, the only constant in today’s world is change. Disruptive innovation is intensely changing the business and social landscapes, transforming our lives in unimaginable ways. …

Digitalization is ushering in massive business opportunities and has led to increased online interactions between businesses and their customers. A drastic spurt in digital footprint — be it social or commercial, has radically altered customer outlook and has resulted in fundamental disruptions in their behaviour / expectations. Though technological advancements…

Over the decades, digital banking applications have continued to evolve, revolutionizing business processes and fulfilling emerging market demands. Banks and financial institutions have been leveraging technology-powered solutions to streamline routine operations. The focus has now shifted to enabling digital services that are accessible by customers from wherever they are and…

Performing Know Your Customer (KYC) checks is the essential first-step in on-boarding customers. KYC process has travelled a long way from being paper-based and data-centric to technology-powered image / video-based validation of a customer’s identity. …

Digital innovation is everywhere. From smartphones to supercomputers, modern gadgets powered by cutting-edge technologies are transforming how we live, think, and fulfill our needs. Among industries, the financial services segment is one of the early adopters of IT. Over the decades, computers have increasingly been fulfilling their number-crunching needs. …

Cyber fraudsters, sadly, have provided a new meaning to the axiom ‘catch them young’. Increasingly, children are becoming victims to identity thefts and online frauds. Egged on by a spurt in digital commerce, online learning and the usage of the social media, children are being increasingly exposed to these threats…

Digital transformation is the fulcrum of any future-proof business. In a digitally inter-connected world that is increasingly moving away from the traditional ‘brick-and-mortar’ model, the key is to adopt a sound digital strategy to transform business, fine-tune offerings and leverage on emerging high-power technologies to better connect with customers and…

Document verification has assumed an entirely different dimension in today’s world. The dawn of the digital era has altered our lives radically. Digitalization has transformed the way we live, socialize and conduct our business, in a highly interconnected world. Bulk of people’s time is spent online — be it for…